Returns & Exchanges

Due to the perishable nature of our fresh-roasted coffee, we cannot accept returns on coffee beans; however, we are committed to ensuring you love every brew and will gladly replace any damaged or incorrect orders.

Return Process

• 1.
  Contact Our Team

  Email our customer support within 14 days of your delivery date with your order number and a brief description of the issue.

• 2.
  Provide Documentation

  For damaged items or shipping errors, please include a clear photo of the product and packaging to help us expedite your request.

• 3.
  Receive Resolution

  Our team will review your request and either issue a full refund to your original payment method or ship out a replacement immediately.

• 4.
  Recycle or Enjoy

  If a replacement is sent, there is no need to mail the original product back to us—feel free to share it with a friend or dispose of it responsibly.